Frequently Asked Questions

You can login to manage your account by CLICKING HERE!

If you are scheduling a class or making a purchase you can do that directly from this website by clicking on the class you want to take under the schedule page or the package you would like to purchase. Once you make a selection you will be prompted to sign in.

Below are some helpful instructions and scheduling tips to help you manage your reservations, account and billing information and guests.

 

HOW TO MANAGE YOUR WAIT LISTS:
Below are instructions to help you manage your wait lists.  You can view and cancel your current wait lists at anytime.  YOU ARE ALLOWED TO BE ON A MAXIMUM OF FIVE WAIT LISTS AT ANY GIVEN TIME. If you are at your max of 5 wait lists you can always cancel a future wait list reservation and use it for a more current one.

FROM YOUR COMPUTER:
1.  Log onto your account
2.  Click on the MY INFO tab
3.  Click the MY SCHEDULE tab
4.  Click on the Waitlist link behind Email my schedule (if you don’t have any wait lists this link will not appear)
5.  Click the cancel button next to any wait lists that you want to remove

 

FROM YOUR PHONE: (using the relevé one app)
1.  Launch the app from your phone
2.  Click the MY INFO tab at the bottom of the page
3.  Click the MY CLASSES tab
4.  Click the WAITLISTS tab at the top of the page under My Classes
5.  Click the class that you would like to cancel
6.  Click the Cancel this Class button at the bottom of the page
7.  Make sure you get the “you have successfully cancelled” message before you close the app

CHANGE/UPDATE CREDIT CARD AND BILLING INFORMATION:
Log into the site FROM YOUR COMPUTER, not phone (releveone.com)
Click on the MY INFO tab
Click under the BILLING INFO (middle box) and click on the pencil icon that says EDIT
Enter your new credit card information
Click on SAVE

USING MEMBER GUEST PASSES:
In order to use your member guest pass your guest MUST create an online account at releveone.com. Once the account is created, please email your guest’s name to info@releveone.com and we will transfer the class to their account so they can schedule their free class online. Guest passes are subject to class availability so please give us as much advance notice as possible to help ensure a spot is available. Guest passes are non-transferrable to other studio clients. If you are using your perkville reward points for the pass you must REDEEM the pass from your perkville account before it can be applied to your studio account.

You aren’t alone! Our studio celebrates all body types and commends everyone for their own personal fitness journey. No matter your shape or size, our teachers are committed to helping elevate you to a new level of health and wellness.

THE pow{h}er METHOD is a mind body fitness method designed for everyone: Men, Women, and Young Adults.

There are a variety of classes designed to challenge the body in different ways each and every time.

As a beginner:  barre n’ pow{h}er, tap n’ pow{h}er, energy n’ pow{h}er and, and yoga are the most appropriate classes.

As you progress in form and strength, barre n’ pow{h}er advanced and barre n’ pow{h}er cardio will help take your workouts to the next level.

Our Mixed Level tap n’ pow{h}er, Contemporary Mat Pilates, Vinyasa Flow Classes are designed for all levels.

barre-pregnant-107Pregnancy Modifications:

We do not recommend beginning barre, tap n’ pow{h}er, or any type of fitness routine while pregnant; as you should hold a strong understanding of the methods prior, so you will be able to understand how to modify from the start of your pregnancy.

New clients must have a doctors note in order to practice while expecting at our studio. No exceptions. Our #1 goal is safety for you and baby!

Provided the above applies, we are very enthusiastic about training prenatal women and have seen many clients all the way throughout their pregnancy, including many of our instructors. There are, however, modifications we must enforce while a client is expecting.

It is of utmost importance that you don’t overstretch, as Relaxin, a protein hormone present in the body from conception, will allow loosening beyond what is useful for ones limbs, hips, and joints.

 

In order to avoid injuries such as Diastasis– the separation of parts of the body that are normally joined together- such as the separation of certain abdominal muscles during pregnancy- we ask that you abide by the following in order to keep you and baby safe.

Modifications for barre n’ pow{h}er classes:

As soon as the belly expands, women should never flex the spine. This puts unnecessary pressure on the abdominal muscles and can create separation rather than keeping the abs strong; therefore, from the time you learn of your pregnancy, we will no longer have you practicing: Roundback.

Round back is flexion of the spine. It is more effective to sit in Flat back and focus on the isometric contraction and lift of lower abdominals, including the pelvic floor. It is critical whenever practicing Flat back that the pelvis remains untucked and neutral.

Prenatal Flatback will exclude both legs extended, moving and especially lifting. Single legwork is acceptable; however, we feel it is best to completely keep the movement out of the legs and solely concentrate on lifting the pelvic floor. The use of a playground ball between the knees as well as accepting proper weight distribution in extremely effective and still very challenging.

barre-pregnant-110Elimination of C-Curve and Superwoman: Good alternatives are Cat Back to Neutral Spine Stretch. Planking in a tabletop position is also a wonderful and safe modification to C-Curve.  It’s important to build strength while being gentle to the ever expanding abdomen during pregnancy.

Rather than trying to maintain a parallel position during Foldover, you may practice a modified position so the weight from the beautiful growing belly does not lead to injury. 

Finally, we feel it’s best to avoid any tucking/scooping of the pelvis whatsoever. Positions that call for a scooped pelvis (to remain safe during the exercise) are:

Knee Dancing on Diagonal: Please choose to practice this technique with shoulders directly placed over hips.

Waterski: A great alternative is High Narrow V.

 

Modifications for tap n’ pow{h}er classes: 

Clients should consult with their physician about the appropriate acceptable heart heart rate and is encouraged to wear a heart rate monitor while practicing. It’s also encouraged to move at half speed during the Energy (cardio) portions of class.

Rather than Superwoman, clients should choose to stretch the spine by rounding into cat back and then coming into neutral and enjoying a hip opening wide child’s pose.

During the Glow (Vinyasa) portion of class, it is encouraged to practice slowly and hold modifications during plank and down dog.  Remember that Wide Child’s Pose is an amazing way to stretch and alleviate tension from the hips and low back.

Abdominal work during the Radiate portion of class should be done on the forearms. You may choose to stretch during this section as well.

Supine (lying on the back) stretches during the Gratitude section should be practiced seated. See your instructor for clarification.

Release to Internal Peace (Savasana) should be practiced lying in a fetal pose on the ride side body or in wide child’s pose.

Congratulations on your pregnancy!

 

Absolutely! Most of our clients come to us with this concern. This is one of the reasons you DO participate! Muscle and joint flexibility is so important to our health, and is a crucial part of your physical and mental well being. Our classes are designed to build both strength and flexibility.

Come to class in whatever makes you comfortable.  All of our classes are practiced in barefoot or in yoga sox (which are available for purchase at the studio.)

Prepare to SWEAT! Bring water and a towel, or you may purchase one of our amazing Manduka hand towels.

Yes, we ask that you reserve your spot online. Our teachers customize their classes based on who will be attending. We also cap out our classes so they don’t get over-crowded. If the class should be full, you will be put on the waiting list. Should you decide to add yourself to the wait list, please plan to attend. You will be notified up to four hours in advance. Depending on what package you have, if you are a no-show you will be charged $10 or lose the class.

Yes, please arrive at least 10-15 minutes early to fill out some paperwork, meet your instructor, and tour our studio.

Injuries and limitations are always a concern whether they are old or more recent. Be sure to fill that information out on your profile when you arrive so we can update your records. Please let your teacher know prior to class. If your injury required surgery, or if we deem necessary, we may require a release from your doctor.

No mat, no problem! We provide both thin and thick yoga mats for use during all of our classes or you may bring your own.

GROUPON REDEMPTION INSTRUCTIONS:

We are excited to have you join us as part of your Groupon purchase.  In order to redeem your Groupon and register for classes please follow the instructions below.

1. Create a new account by filling out the registration form at the bottom of this page.

2. Once your account is created, email us at frontdesk@releveone.com with your name, Groupon # and how many classes (5 or 10) you have purchased.

3. We’ll add your Groupon classes to your account and email you back with instructions on how to register for class. (NOTE: Please allow 24-48 hours for us to activate your Groupon. In most cases we are able to do it within a few hours but our night and weekend staff is limited so it may take a bit longer if you email us during those times.)

4. Schedule classes once your Groupon is activated!


IMPORTANT INFORMATION ABOUT YOUR GROUPON:

You may go to releveone.com to schedule or download our studio app for your iPhone or Droid for easier scheduling. Use the login and password you entered when creating your account to access the system.

Reservations are required for all classes, as space is limited. Please be sure to note our 4 hour cancellation policy. Reservations may be cancelled online up until 4 hours before the start of class. No shows or late cancels will be charged for the class. First time clients must arrive 15 minutes early and present Groupon voucher prior to class. If classes are full you may sign up on our wait list.

You will be notified via email anytime up to 4 hours prior to the start of class if we are able to fit you in. In most cases we are able to accommodate all clients who are on the wait list so please plan on attending class if you are on the list.

Please remember that it is your responsibility to check your email 4 hours prior to the start of class and to cancel your reservation if you are no longer able to make it. If you are on a wait list for an early morning class and don’t plan to get up early to check your email we recommend that you cancel your wait list class online before going to bed so you won’t be added in the middle of the night. Information about our classes, schedule and studio can be found online at releveone.com.

For more information on our studio please visit our Frequently Asked Questions Page or email us at frontdesk@releveone.com.

Welcome to our community!